I have customers from all over the world. But some locations are troublesome. In the last year or so I’ve had a lot of issues when communicating with French email addresses… in particular, those from “free.fr.” An order comes in through PayPal, I send a reply with the download link and password, and then, from a few minutes to a few hours later a bot-generated response comes in telling me that the message is undeliverable. And then days or weeks later emails come in from the buyer wanting to know where the stuff they paid for is; and when I reply… it bounces. I have two different email accounts and they *both* bounce like this. I currently have a customer who has repeatedly asked for an update, and every update I send explaining the situation bounces. Which doubtless looks to the customer like I’ve taken his money and am refusing to communicate. Efforts to communicate through PayPal have been fruitless.
So if this is *you*, send me an email from *another* address… one not from free.fr.
This message was created automatically by mail delivery software.
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The date of the message is: Tue, 26 Feb 2019 10:08:01 -0700 (GMT-07:00)
The subject of the message is: Re: USSP 05 document
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